Frequently Asked Questions

How do I save my worksheet answers?

Your answers are saved automatically every 45 seconds while you are working. You can also save manually at any time using the Save button at the top of the screen. Always save before closing the page.

Can I come back and continue later?

Yes. Log in at any time and your answers will be exactly where you left them.

Do I have to complete worksheets in order?

Yes. The worksheets are sequential. Chapter 2 unlocks after Chapter 1 is marked complete, and Chapter 3 unlocks after Chapter 2. The Business Expansion Plan remains available alongside the worksheets so you can build and refresh it as your worksheet answers develop.

How do I mark a section as complete?

Each worksheet section has a Mark as Complete button. Click it when you have finished the section. You can still go back and edit your answers after marking complete.

When do I submit my monthly report?

Submit your Monthly Implementation Report at least 5 working days before your monthly review session. Your trainer will read it before the session.

Who can see my answers?

Only you, your assigned Afifen trainer, ILO SIYB Certified Trainer, and the portal administrator can see your worksheet and form answers. Your answers are never shared with other participants.

What happens at the end of the programme?

When your cohort ends, your account becomes read-only. You can still open, review, and print all your completed worksheets and forms.

I have a technical problem. Who do I contact?

Contact Admin on WhatsApp.